Indeed, you are reading that title correctly. While Consumer Reports said in a recent review that it
could not recommend the iPhone 4, that device still scored the highest in its smartphone ratings. CR said that if Apple addressed its famous antenna issue, it would revisit the non-recommendation.
At issue is the fact that many users have seen that when the gap between antennas on the lower left-hand side of the external antenna system is touched (for example, while holding the phone), the signal degrades, data transfer slows, and calls may be dropped. Apple has said it is all about the signal level display on the iPhone 4, but CR (and others) disagreed.
At any rate, the
numeric rating (subscription required) given by CR is 76.
The year-old iPhone 3GS and the recently introduced Sprint HTC Evo 4G trail only slightly at 74. Thus, if you want phones that don't drop calls when held in the "wrong way," those two would seem to be your best bets.
The conundrum here, where the device gets the top rating, yet cannot be recommended by Consumer Reports, shows how complex and contentious this issue has become. The public is still waiting for that software update that supposedly fixes
only the signal level indicator, to see if things improve.
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